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Analytics
Know what happened. Improve what happens next
Most field activity disappears after the session ends
frontline.io Analytics captures how teams use Interactive Flows, Digital Twins, Remote Assist sessions and workspace content, turning every session into insight you can act on.
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Track usage
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Review sessions
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Improve procedures
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Prove what works
Daily, weekly, monthly
Generate usage reports
Excel export
Download analytics data
Power BI ready
Connect reporting workflows
Session review
View logs, steps, media and recordings
How it works
From session activity to operational insight
Step 01
Capture activity
Track how users interact with Interactive Flows, Digital Twins, Remote Assist sessions and workspace content
Step 02
Review what happened
Open session records to see users, steps, duration, device, language, logs, media and recordings when available.
Step 03
Export and improve
Generate reports, export to Excel or connect selected reports to Power BI to identify patterns and improve procedures.
See how work actually happens
frontline.io Analytics gives teams a clear view of platform usage, session activity and workflow performance across the tools they already use.
Real-time monitoring
Monitor field activity as it happens and see how work is progressing across the platform.
Interactive Flow usage
Track flow runs, steps viewed, duration, mode, score and completion status.
Session review
Review user, flow name, date, duration, language, device, logs, media, viewers per step and recordings when available.
Session recordings and audit trail
Session recordings and audit trail
Review supported sessions with duration, steps followed, annotations, logs, media and recordings, creating a clearer record for compliance and continuous improvement.
Reports and exports
Generate reports by day, week or month, export to Excel or connect selected reports to Power BI.
Device and mode visibility
See activity by desktop, handheld, web, AR device or VR headset, including mode of interaction when available.
Field activity record
Keep field activity organized in one place, so teams can review historical sessions by user, procedure, date or workflow.
Enterprise-grade security
Protect analytics data with SOC 2 Type II certified platform security and role-based access.
Turn usage data into better execution
Analytics should not only show what happened. It should show what to improve.
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Find where users slow down
Review duration, steps viewed and session activity to see where users may need clearer guidance.
Measure before scaling
Review duration, completion, missed steps, scoring, session records, annotations, logs, media and recordings when available, so teams can validate what works before scaling.
Improve procedures faster
Use real activity data to update flows, simplify instructions and remove friction.
Strengthen knowledge delivery
See which procedures, Digital Twins and support content are being used, where teams struggle and which knowledge gaps need attention.
Built for industrial teams
Analytics is built into frontline.io, connecting usage data across the same tools teams use to train, support and execute work.
Interactive Flows
Measure how procedures are used, completed and improved.
Digital Twins
Analyze how users interact with equipment content
Remote Assist
Connect support activity to real field outcomes.
Power BI
Export selected reports and analyze frontline.io data in Power BI.
Workspace Management
Give Admins, Super Admins and Usage Analysts access to the reporting views they need.
AI-ready insight
Analytics helps teams see where procedures, training and knowledge need improvement. Combined with frontline.io’s AI Suite, those insights can support faster content updates and smarter guidance.
Doc to Flow
Turn updated manuals and SOPs into revised Interactive Flows faster.
Knowledge Hub
Keep the documents and procedures behind AI guidance organized and controlled.
AI Insight
Help teams find the right procedure and guidance based on workspace knowledge.
Frequently asked questions
Turn every session into insight
Use frontline.io Analytics to understand how teams use procedures, Digital Twins and support content across the platform.