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HoloLens 2 Support for frontline.io Customers

Protect your existing HoloLens 2 investment while planning your next industrial AR deployment. 
 

Keep using your frontline.io Digital Twins, Interactive Flows and procedures on HoloLens 2 today. Move forward when you are ready. 

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What HoloLens 2 customers need to know 

Microsoft’s HoloLens 2 changes raise different questions for existing users and new deployments. Here is the practical impact for frontline.io customers: 

Your content remains usable 

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The content and workflows your teams already use can continue to support service, training and operations. 

New deployments have a next step 

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For new industrial AR deployments, frontline.io recommends HMS SiNGRAY G2 as the successor path to HoloLens 2. HMS SiNGRAY G2 is available pre-loaded with frontline.io for enterprise customers. 

Current deployments continue  

frontline.io continues to support existing HoloLens 2 deployments, including Digital Twins, Interactive Flows, Remote Assist sessions and Parts Catalog. 

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Microsoft ended HoloLens 2 production in late 2024.

Monthly security servicing updates continue through December 2027.

What frontline.io delivers on HoloLens 2

frontline.io keeps training, service, support and operational knowledge available directly in the technician’s field of view on HoloLens 2. 

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Digital Twins 

Understand machine structure, components and procedures in context. 

Interactive Flows & Procedures

Guide technicians step by step through inspections, maintenance tasks, service procedures and operational workflows. 

Remote Assist 

Connect field technicians with remote experts who can see what they see and guide them in real time. 

Parts Catalog 

Identify the right component, understand where it sits in the assembly and launch the relevant procedure. 

Immersive Training 

Prepare teams with hands-on, equipment-specific training before they work on the real machine. 

Your HoloLens 2 content is not locked to one device 

With frontline.io, the content you create for HoloLens 2 can continue to deliver value beyond one headset. 

Your Digital Twins, Interactive Flows, procedures and training content can run across supported AR, VR, MR, desktop, tablet and mobile devices. 

Keep using HoloLens 2 where it still fits 

Continue supporting teams and workflows already deployed on HoloLens 2. 

Extend the same content to other devices 

Use the same content foundation across supported AR, VR, MR, mobile, tablet, PC, Mac and web experiences. 

Plan transitions gradually 

Avoid rebuilding procedures from scratch and move to new hardware when your team is ready. 

HoloLens 2 technical highlights 

Display: 

2k 3:2 light engines 

Battery: 

2-3 hours of active use

Weight: 

566 grams

Processing: 

Qualcomm Snapdragon 850 Compute Platform 

Platform: 

Windows Holographic OS

Fit: 

Adjustable band, fits over eyeglasses 

Tracking:  

6DoF world-scale positional tracking

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Comparing frontline.io hardware paths 

For teams planning their industrial AR strategy, the question is not only which headset to use. It is how to protect existing content, support today’s teams and plan the next deployment path. 

Category
HoloLens 2 with frontline.io
HMS SiNGRAY G2 with frontline.io
Best fit
Existing HoloLens 2 deployments
New industrial AR deployments
frontline.io readiness
Supported for existing deployments
Pre-loaded and optimized
Strategic role
Continue using existing devices while planning the next step
Recommended hardware path for new deployments
Content continuity
Existing Digital Twins, Interactive Flows, Remote Assist sessions and procedures continue to work
Existing frontline.io content can run on the device without rebuilding from scratch
Battery approach
2-3 hours of active use
Hot-swappable 4,800 mAh battery
Display
2k 3:2 light engines
Dual 1920 x 1080 Micro-OLED, 90Hz
Platform
Windows Holographic OS
Android OS / OpenXR
Deployment message
Protect existing investment and transition when ready
Move faster with industrial AR hardware ready for frontline.io

Frequently asked questions

Need a HoloLens 2 transition plan? 

Keep your current frontline.io deployment running, protect your existing AR content and plan your next industrial device strategy with confidence. 

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