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frontline.io Web Browser Access 

A faster way for guests and occasional users to join supported workflows. 
 

Use browser access to help external participants, partners and occasional users join supported frontline.io workflows with less setup and fewer installation barriers. 
 

For full platform authoring, administration and content management, use frontline.io on PC or Mac. 

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Why Web Browser Access with frontline.io?

Web browser access helps teams extend frontline.io to people who need to join, view or participate in supported workflows without a full desktop or headset setup. 

Support external participants 

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Bring customers, partners and field contacts into Remote Assist sessions or supported shared workflows when needed. 

Keep access permission-based 

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Control what users can see and do based on the deployment setup, permissions and workflow type. 

Reduce access friction 

Give external users and occasional participants a faster way to join supported workflows through a browser. 

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Connect from more devices 

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Use browser-based access to support participants across standard computers, tablets and smartphones where supported. 

What frontline.io delivers in the Web Browser

Browser access is designed for lower-friction participation in supported frontline.io workflows, especially when users do not need the full desktop application experience. 

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3D content review 

Review supported 3D content and Digital Twin experiences from the web platform where enabled. 

Interactive Flows & Procedures

Access supported Interactive Flows and guided workflow experiences from web-enabled environments, depending on permissions and deployment setup. 

Remote Assist participation 

Allow external users or occasional participants to join supported Remote Assist sessions through a browser-based workflow. 

Search and workspace access 

Help users find permitted projects, folders, Digital Twins, Interactive Flows and media items through web platform search where available. 

Shared content access 

Provide controlled access to selected content, workflows or support sessions without requiring every user to install an app. 

Web browser access highlights

Platforms:

Supported modern web browsers

Best for:

Guests, partners, customers, occasional users and external participants

Core use cases:

Remote Assist participation, supported Interactive Flows, shared content access and 3D content review

Access model:

Permission-based access depending on user role, workflow and deployment setup

Deployment value:

 Reduce installation friction for users who need access quickly or occasionally

Important distinction:

Use PC or Mac for full platform authoring, administration and advanced content management

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Where Web Browser Access fits in the frontline.io device ecosystem

Web browser access is best for fast participation and selected workflows. It does not replace the full PC or Mac application experience for internal power users. 

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Web browser 

Best for guest access, external participants and lower-friction entry into supported workflows. 

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PC and Mac 

Best for content creation, Remote Assist, administration, analytics and workspace management. 

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Mobile and Tablet 

Best for field access, Remote Assist, Interactive Flows, Parts Catalog and on-the-job guidance. 

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Meta Quest 3 

Best for immersive training, simulation and Digital Twin walkthroughs. 

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HMS SiNGRAY G2  

Best for new industrial AR deployments on physical equipment. 

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HoloLens 2  

Best for existing HoloLens 2 deployments that need continuity. 

Frequently asked questions

Make it easier for the right people to join 

Use frontline.io Web Browser Access to bring external users, partners and occasional participants into supported workflows with less setup and fewer installation barriers. 

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