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AI knowledge management for real‑world execution
Upload and manage the documents, media, and data that power AI answers, guided flows, and real-world execution across training, service, and operations.
A centralized knowledge management system
The Knowledge Hub is an AI knowledge management system that centralizes and controls the data your AI uses as an enterprise knowledge base, ensuring accurate answers, consistent procedures, and reliable execution across teams.
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Centralized knowledge
Bring together documents, media, and systems into one controlled knowledge base your AI draws from.
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Controlled access
Set permissions by site, division, or team. Ensure the right knowledge reaches the right people.
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AI-powered execution
AI uses your knowledge to generate answers, support guided flows, and drive real-world execution.
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Always accurate
Knowledge is updated once and reflected across all workflows, keeping execution consistent.
Connect, control, and activate your knowledge
Connect your knowledge, manage access, and activate trusted guidance for the right teams across your workspace.
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Connect your knowledge
Upload documents, media, and data sources across your workspace.
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Control access and structure
Define permissions by site, division, or team to ensure the right knowledge reaches the right people.
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Test, publish, and activate
Use the built-in sandbox to test how AI responds to your uploaded files before publishing. Once verified, publish to make knowledge instantly available to all authorized users across the workspace.
Turn knowledge into real-time guidance
The Knowledge Hub connects documents, guided flows, and systems so AI can deliver accurate, context-aware guidance during execution, providing the right knowledge at the right moment in the flow of work.
A centralized AI knowledge base
Bring together structured and unstructured data into one AI knowledge management system.
TXT
Text
Structured and unstructured content from across your organization
Documents
Manuals, SOPs, service guides, and technical documentation
Media
Images, videos, and operational assets
SYS
Systems and data
PDF and Word documentation files (.pdf, .docx) uploaded by Workspace Administrators
Context-aware guidance in the field
AI draws from your knowledge layer to deliver accurate responses, guide tasks step by step, and surface the right information at the right moment.
AI Answers
Delivers accurate responses based on approved knowledge sources
Workflow awareness
Understands the task and provides relevant guidance within guided flows
Connected knowledge
Links documents, flows, and data into a unified experience
Controlled access
Ensures users only see knowledge relevant to their role and location
Control the knowledge AI uses
Select which documents and media are used by AI
Choose exactly which knowledge sources power your AI. Keep AI grounded in approved, current content — not everything in your system.
Maintenance Manual v4.2
Active · 42 pages · last synced 2 days ago
on
SOP
Field Service SOP — Unit 4B
Active · updated this week
on
DOC
Legacy Procedure Archive 2019
Active · 42 pages · last synced 2 days ago
off
Keep knowledge aligned with operational updates and product changes
Keep knowledge aligned with operational updates and product changes. Update a document once and changes propagate across all AI answers, guided flows, and workflows that depend on it — no manual reconciliation.
The Knowledge Hub gives teams enterprise control over knowledge management and AI data sources, so AI answers are based on approved, up-to-date information.
Control access at scale
Set permissions by site, division, or sub-workspace. Each team sees only the knowledge that's relevant to their role and location.
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Permissions by site, division, or team
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Sub-workspace isolation for sensitive content
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Role-based knowledge visibility
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Enterprise-grade access control
From fragmented knowledge systems to AI-driven execution
How OEM teams move from disconnected systems to AI-driven execution.
Without Knowledge Hub
With Knowledge Hub
Knowledge is spread across documents, systems, and teams
All knowledge is centralized and accessible through AI in real workflows
Technicians search across systems and still miss critical information
AI delivers the right information in context, exactly when it is needed
Updates are inconsistent across documents and procedures
Knowledge is updated once and reflected across all workflows
Built for OEM teams driving execution
The Knowledge Hub supports teams responsible for accuracy, consistency, and execution across complex environments
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Field service teams
Access accurate information during execution
AI delivers the right answer from the Knowledge Hub in context — so technicians can act without leaving the workflow.
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Operations & knowledge teams
Centralize and manage organizational knowledge
Control what AI knows, how content is structured, and who has access across teams and environments.
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Training teams
Ensure learning content reflects real-world procedures
When procedures update, training content stays aligned automatically — no manual reconciliation required.
AI knowledge management across your environment
Built for enterprise deployments, the Knowledge Hub integrates with your systems and supports AI-driven workflows across devices and platforms.
Mobile
Tablet
PC & Mac
API & integrations
AR headsets
VR headsets
Web browser
Enterprise SSO
Frequently asked questions
Make your knowledge work in the real world
The Knowledge Hub powers your AI knowledge management system by connecting documents, flows, and systems into one controlled, reliable knowledge layer.